SHIPPING & RETURNS
Shipping & returns
​
Shipping Policy
​
INTERNATIONAL ORDERS:
​
International orders:
​
ENSURE YOU NOMINATE YOUR RESPECTIVE PREFERENCES FOR POSTAGE IN THE SHOPPING CART
​
THE FOLLOWING IS AN INDICATION OF OPTIONS THAT CAN BE APPLIED FOR BOTH INTERNATIONAL AND DOMESTIC
​
Courier: Max weight 20kg, 2 Business Days (between major metro areas) prices from $91.00 AU
​
Express: Max weight 20kg, 4 Business Days (between major metro areas) prices from $36.00 AU
​
Standard: Max weight 20kg, 5+ Business Days (between major metro areas) prices from $21.00 AU
​
Please check the Australia Post - International Courier website for pricing options.
​
DOMESTIC ORDERS:
​
Parcel Post:(Up To 500g) from $10:00
Express Post: (Up To 500g) from $15:00​
This is a guide only, and does not include any postage processing time upon arrival at the destination.
​
Return & Exchange Policy
We want you to be completely satisfied with your Mandanga purchase. If you are unhappy with your purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original sealable condition. In the event that your product is faulty, does not match its description or perform its function then a full refund (including postage costs) will be made in its original payment method or store credit will be awarded. There is no refund or exchange on sale items.
​
To return purchases, please package the item securely and post to the address below. Please note that we do not cover return postage costs, however if you paid for postage in your original order, it will be refunded along with the purchase price. When the item has been returned to us, we will arrange for the total price to be refunded into your account.
​